
Informe aqui de onde você vai sair
Where are you headed?
When are you going?
When are you coming back?
Customer Service Center
Telephone
Monday to Friday, except holidays, from 9:00 to 18:00 (11) 2626-9632 .
Telephone
Monday to Friday, except holidays, from 9:00 to 18:00 (11) 2626-9632 .
Monday to Friday, from 09:00 to 20:00 . Saturday from 09:00 to 18:00 , except holidays (12) 99645-1386
Frequently Asked Questions
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How to buy tickets for the tour?
You can purchase VLI tickets online or directly at our boarding platforms using the self-service kiosks. The process is the same in both cases:
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Enter the departure city, destination city, and travel date (if you're making a round trip, enter the date in both fields).
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Click 'Search'.
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That's it! You'll see all available times.
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Choose the best time for you.
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After entering your email address and proceeding to the payment page, fill in the passenger details (full name and document number).
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If any passenger is eligible for a discounted fare (Meia Entrada), you'll indicate it here (supporting documents must be presented at boarding).
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Next, enter the purchaser's details (the person responsible for payment).
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Once everything is filled in, simply complete the order.
A purchase confirmation containing the trip and passenger details will be sent to the email address provided at the beginning of the purchase process.
2. How many tickets can I purchase per order?
You can purchase up to 8 one-way and 8 return tickets per order. You can purchase them on the website, Buson app or at our TOTEMS on the boarding platform.
3. How to purchase tickets for groups/excursions?
Purchases of 25 or more tickets can be made in advance by emailing atendimentovli@buson.com.br by sending the following attached spreadsheet ( Group Sales - VLI) with the data filled in. After sending the information, we will contact you to make the payment and complete the purchase.
For group purchases, we only use PIX as a payment method and ticket confirmation will only be effective after payment confirmation.
4. - Free Admissions and Benefits
Free of charge
Entry is free for children aged 0 to 5 (on lap), upon presentation of a birth certificate or identity card.
Benefits
The following are entitled to half-price tickets (50%):
- Children aged 6 to 12, upon presentation of birth certificate or identity card;
- Students aged 13 and over with a valid student ID and photo ID;
- People with disabilities carrying a card or medical report;
- People aged 60 and over, presenting a photo ID. Those who live in the city of São João del-Rei and surrounding areas within a radius of up to 50 kilometers are also entitled to pay half the fare. To prove the benefit, you must present proof of residence in your name.
- Residents of the city of São João del-Rei and surrounding areas (up to 50 kilometers), with proof of residence in their name.
- Teachers pay half price when on a school trip taking 10 students or more per teacher.
5. Boarding of animals
Only service dogs are permitted on the tour.
6. How do I change the date of my ticket?
Exchanges can be made within Buson's operating hours via WhatsApp or phone, up to 3 hours before the tour.
7. How do I cancel my ticket?
Cancellations can be made directly through the Buson website or app or through WhatsApp and telephone support, up to 3 hours before the tour.
8. How do I reschedule my ticket?
Rescheduling is carried out when, for some reason, the tour was not carried out on the date of purchase.
It can be done through Buson customer service via WhatsApp or telephone within 12 months of the date of purchase of your ticket upon payment of 20% of the current value of the ticket.
9. Valores e Taxa
A tarifa inteira é de R$86 e a meia-entrada é de R$43, em cada trajeto
10. Tour departure days and address
Tours operate on Fridays, Saturdays, Sundays, and holidays. Each tour lasts approximately 45 minutes (17 kilometers).
The train always departs initially from São João Del-Rei, with the first trip to Tiradentes and the last returning to São João Del-Rei.
São João del-Rei Station
Hermílio Alves Avenue, 366, Center, São João del-Rei/MG, Brazil
Tiradentes Station
Station Square (Praça da Estação), Tiradentes/MG, Brazil
10. Tour departure days and address
Tours operate on Fridays, Saturdays, Sundays, and holidays. Each tour lasts approximately 45 minutes (17 kilometers).
The train always departs initially from São João Del-Rei, with the first trip to Tiradentes and the last returning to São João Del-Rei.
São João del-Rei Station
Hermílio Alves Avenue, 366, Center, São João del-Rei/MG, Brazil
Tiradentes Station
Station Square (Praça da Estação), Tiradentes/MG, Brazil